klalflorida
PRIVACY

Privacy Policy

Draft v0.4 · last updated November 9, 2026 · operated by Customer Hub 360
Draft for attorney review — not yet in effect. The final version will be published before launch.

KlalFlorida exists to make Jewish life easier — and that includes respecting your privacy. We collect only what we need to run the directory, keep accounts secure and send the emails you expect. We do not sell personal information, and we do not share it for targeted advertising.

We never sell your data

Not to advertisers, not to anyone.

Your location stays on your device

“Near me” works in your browser and is never stored.

You choose your emails

Only security emails are required; everything else has an unsubscribe link.

Leave any time

Delete your account and we erase your personal data within 30 days.

1. What we collect

InformationFrom whomWhy
Name, email, password (stored encrypted)Everyone with an accountCreate and protect your account, verify your email
Language preferenceEveryone with an accountShow the site and send emails in English, Spanish or Hebrew
Saved places, reviews, photosUsersFavorites and published reviews
Business details: phone, WhatsApp number, address, Google Business Profile link, photos, kosher certificateBusiness ownersPublish the profile and run the Klal team review
Member application: name, email, phone (optional), area, short notePeople applying to be verified membersReview the application and show who sent each invitation
Business name and email of invited businessesVerified membersSend the invitation and a few reminders
Name, email, areas, interests, email language and frequencyPeople who sign up for local updatesSend the local information and offers you asked for
Your message and contact detailsAnyone using Contact usAnswer you and improve the directory
Device, browser, IP address, pages viewedAll visitorsSecurity, preventing abuse, fixing problems, basic statistics

2. Information from public sources

The Klal team may create “Unclaimed” listings from publicly available business information, such as kosher agencies’ published lists and businesses’ own websites. We collect only business details — name, category, address, business phone, website and published certification — and record the source and the date we checked it. Owners can claim, correct or remove these listings at any time.

3. How we use information

To run and show the directory; to review profiles, claims and member applications; to send the emails you expect; to answer your messages; to keep KlalFlorida secure and prevent fraud and abuse; to understand and improve how the site is used; and to meet legal obligations. We do not use personal information to build advertising profiles.

4. What is public

Business profiles are public. Reviews show the reviewer’s first name and last initial. Kosher certificate files are seen by the Klal team and are not shown publicly unless the owner chooses. Member applications, invitations and messages to the Klal team are never public.

5. Who we share with

Only service providers that help us run KlalFlorida — hosting and database, our email-sending service, maps, analytics and automatic translation — under contracts that limit their use of your information. We may also disclose information if the law requires it, to protect people’s safety or rights, or as part of a merger or sale, in which case this policy keeps applying. We never sell personal information or share it for targeted advertising.

6. Emails

Security emails (email verification, password reset, password changed) go to every account and cannot be turned off. Notification emails and any newsletter can be managed in Settings, and every non-security email has an unsubscribe link. Invitations sent on a member’s behalf name the member and include one-click opt-out; opted-out addresses are kept only on a do-not-contact list.

7. Cookies and Global Privacy Control

We use essential cookies to keep you signed in and remember your language. With your consent where required, we use analytics cookies to understand how the site is used. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of analytics cookies.

8. Your location (“Near me”)

If you tap “Near me”, your browser asks your permission. Your location is used only on your device, to sort and show nearby businesses during that visit. We do not store it or link it to your account. You can refuse or withdraw permission at any time.

9. Calls, texts, WhatsApp and maps

The Call, Text, WhatsApp and Directions buttons open apps on your own device. We do not place, carry, record or store those calls or messages, and the other app’s own privacy policy applies.

10. How long we keep information

While your account is open. If you delete it, we delete or anonymize your personal data within 30 days, except what we must keep for legal, security or dispute reasons; published reviews may remain in anonymized form. Invitation contacts that never respond are deleted after 90 days. Messages to the Klal team are kept only as long as needed to handle them.

11. Your choices and rights

You can see, correct, download or delete your information from Settings or by writing to us. Depending on where you live, local law may give you more rights; we will honor them.

12. Children

KlalFlorida accounts are for adults 18 and over. We do not knowingly collect personal information from children under 13; if we learn that we have, we delete it.

13. Security and breaches

We use encryption in transit, encrypted password storage and access controls. No system is completely secure. If a breach affects your personal information, we will notify you and the authorities as the law requires, including the Florida Information Protection Act.

14. Visitors outside the United States

KlalFlorida is run from the United States, and your information is stored and processed there. If you use it from another country, such as Israel or a Latin American country, your information is transferred to the United States, where privacy laws may differ.

15. Changes to this policy

We will post any update here with a new “last updated” date and, for important changes, email account holders before the change takes effect.

Questions or requests

Write to the Klal team through Contact us (choose “General request”). Customer Hub 360, 30 N Gould St Ste N, Sheridan, WY 82801, USA · privacy@klalflorida.com.

Contact us